Shipping policy

Shipping in South Africa

All orders are shipped via courier and Pudo, and an email will be sent to you once your parcel has been scanned into the courier's depot. The email will also contain a link where you can track your order.

All items in stock will be shipped within 2-3 working days of receiving a cleared payment for the order.

Shipping to the USA

Kiooinsitu now offers international shipping to the United States through Tunl Economy, with local Pudo transfer included. Orders are shipped at a flat rate of R359 for parcels up to 1 kg, ensuring safe and reliable delivery within 7–14 business days. Please note that duties and taxes may apply upon arrival and are payable by the customer. At checkout, simply select PayFast and choose USD from the dropdown menu to complete your payment securely in U.S. Dollars.